Context Connectors: 27 Native Integrations | GaaS (Governance as a Service)

Where they run

Checked against the systems of record, before policies run.

An agent declares what it intends to do. In Stage 2, GaaS pulls the matching facts from the connected systems (the call's recording state, the customer's account, the device's live reading) and attaches them to the intent. Stage 3 then evaluates your policies against that enriched context, so a rule fires on what is true, not on what the agent said.

See all five pipeline stages

6 connectors

Communication, support, and collaboration

What a customer or colleague will receive, on which channel, and which work it touches.

Twilio

Call/SMS metadata enrichment for PCI/PHI compliance.

Data enriched: Call status, recording state, speakerphone detection, caller info
API: Twilio Voice/Messaging REST API
Use case: Prevents agents from reading credit card numbers on speakerphone

Slack

Workspace enrichment for organizational and team-based governance.

Data enriched: User roles, 2FA status, team membership, channel access, workspace policies
API: Slack Web API
Use case: Requires 2FA verification before executing workspace operations

Microsoft Teams

Workplace collaboration enrichment for team governance.

Data enriched: Team membership, channel permissions, meeting status, presence state
API: Microsoft Graph API
Use case: Restricts channel posting when team policies require approval workflows

Google Workspace

Document management enrichment for data governance.

Data enriched: File ownership, sharing permissions, Drive access, document sensitivity
API: Google Drive API, Admin SDK
Use case: Prevents sharing of confidential documents outside organization domain

Zendesk

Support ticket enrichment for SLA and priority-aware governance.

Data enriched: Ticket priority, SLA breach status, requester details, organization info
API: Zendesk REST API v2
Use case: Escalates high-priority tickets with SLA breach risk to human review

Asana

Work management enrichment for task governance.

Data enriched: Task dependencies, project milestones, assignee workload, due dates
API: Asana REST API v1
Use case: Escalates when agents attempt actions on incomplete prerequisite tasks

4 connectors

CRM, payments, HR, and fulfillment

The account, money, and employment facts behind an agent's request.

Salesforce

CRM data enrichment for relationship-aware governance.

Data enriched: Account standing, customer tier, complaint history, open cases
API: Salesforce REST API (OAuth2)
Use case: Adjusts agent tone based on customer relationship status

Stripe

Payment account enrichment for financial transaction governance.

Data enriched: Fraud scores, dispute history, account balance, delinquency status
API: Stripe REST API
Use case: Blocks transactions for delinquent accounts or high fraud scores

Workday

HR enrichment for employee profile and compliance-based governance.

Data enriched: Worker status, manager chain, certifications, training completion
API: Workday REST API v36.0
Use case: Blocks access when required compliance certifications are missing

ShipStation

Logistics enrichment for order fulfillment governance.

Data enriched: Orders awaiting shipment, shipment counts, warehouse data, carrier configs
API: ShipStation REST API
Use case: Blocks new order intake when fulfillment backlog exceeds threshold

6 connectors

Engineering, security, and operations

Identity, incidents, code, and compliance posture at the moment of action.

GitHub

Developer platform enrichment for code access and deployment governance.

Data enriched: Repository metadata, branch protection, 2FA status, org membership
API: GitHub REST API v3
Use case: Blocks deployments to protected branches without proper permissions

Okta

Identity verification enrichment for MFA-based governance.

Data enriched: MFA status, group memberships, session state, authentication factors
API: Okta REST API v1
Use case: Requires MFA verification before accessing regulated data

Datadog

Observability enrichment for SLO and incident-aware governance.

Data enriched: Monitor status, SLO compliance, error budgets, incident severity
API: Datadog API v1/v2
Use case: Blocks risky deployments when SLO error budget is depleted

PagerDuty

Incident management enrichment for operational governance.

Data enriched: Incident severity, on-call schedules, escalation policies, service status
API: PagerDuty REST API v2
Use case: Prevents non-urgent changes during active P1/P2 incident windows

Jira

Project management enrichment for workflow governance.

Data enriched: Issue status, sprint state, workflow stage, approval chains
API: Jira REST API v3
Use case: Blocks deployments when linked Jira tickets are still in review status

Vanta

Compliance automation enrichment for regulatory governance.

Data enriched: SOC 2 status, ISO 27001 compliance, HIPAA controls, GDPR readiness
API: Vanta REST API
Use case: Blocks access to regulated systems when compliance controls are failing

5 connectors

Smart home and facilities

Who is present and what the devices are doing before an agent changes them.

Alexa Smart Home

Smart home device enrichment for facility-aware governance.

Data enriched: Device inventory, reachability state, automation routines, device types
API: Alexa Smart Home API v3
Use case: Prevents smart lock unlock commands when device is unreachable

SmartThings

Smart home IoT hub enrichment for device-aware governance.

Data enriched: Device capabilities, states, locations, automation routines
API: SmartThings API v1
Use case: Prevents device control commands across smart home hubs without proper authorization scoping

Google Nest

Smart home enrichment for occupancy and environmental governance.

Data enriched: Thermostat readings, camera status, doorbell data, occupancy detection
API: Google SDM API v1
Use case: Restricts thermostat changes when occupancy sensors detect empty rooms

Honeywell Home

HVAC and thermostat enrichment for energy-aware governance.

Data enriched: Thermostat mode, setpoints, indoor/outdoor temperature, device status
API: Honeywell Home API (Resideo)
Use case: Blocks HVAC setpoint changes that exceed energy compliance thresholds

Philips Hue

Smart lighting enrichment for facility-aware governance.

Data enriched: Light states, brightness, rooms, scenes, active light count
API: Philips Hue CLIP v2 API
Use case: Restricts smart lighting automation overrides during facility occupancy hours

2 connectors

Education

Student data and enrollment context for FERPA-sensitive actions.

Canvas LMS

Learning platform enrichment for FERPA-compliant education governance.

Data enriched: User roles, course enrollment, assignment metadata, student counts
API: Canvas LMS REST API
Use case: Blocks grade data access for non-instructor roles under FERPA policy

Clever

K-12 identity enrichment for student data governance.

Data enriched: District identity, roster counts, SIS sync status, authorized scopes
API: Clever Data API v3.1
Use case: Restricts student PII access based on COPPA/FERPA district policies

4 connectors

Fleet, field, and energy

Live telemetry from equipment, fields, vehicles, and energy systems.

AEMP 2.0

Heavy equipment telematics enrichment for safety-aware governance.

Data enriched: Equipment status, operating hours, fuel consumption, fault codes
API: AEMP 2.0 REST API (ISO 15143-3)
Use case: Blocks heavy equipment dispatch when active fault codes exceed safety thresholds

Leaf Agriculture

Precision agriculture enrichment for environmental-aware governance.

Data enriched: Field boundaries, equipment telemetry, operation records, crop data
API: Leaf Agriculture REST API
Use case: Restricts irrigation automation when soil moisture data conflicts with precipitation forecasts

Tesla Fleet

Energy and fleet enrichment for charging and infrastructure governance.

Data enriched: Energy site data, charging sessions, charger inventory, energy history
API: Tesla Fleet API
Use case: Restricts high-power charging sessions during peak energy rate windows

SolarEdge

Solar and battery monitoring enrichment for energy-aware governance.

Data enriched: Solar production, battery charge level, energy consumption, inverter status
API: SolarEdge Monitoring API
Use case: Prevents battery discharge commands when reserves fall below household backup thresholds

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